Organizational Behavior for the Integral Human Balance since NOM-035 in post-COVID-19 pandemic scenario

Abstract

In the present research, the objective was to generate a compendium of review of the state of the art about visible public information around NOM-035-STPS-2018; in order to infer about the scope achieved in the implementation of said standard for the benefit of an Integral Human Balance. In a post-pandemic historical context, where COVID-19 changed the work style in all organizations and increased the stress level of its human team, it is worth reassessing this regulation that was established for the diagnosis and attention of psychosocial risk factors, and promoting the generation of favorable organizational environments in Mexico. The design was qualitative, non-experimental and cross-sectional. With a documentary methodology, the current understanding and interpretation of a phenomenon is sought. Information collected from the period 2019-2023 was considered. For the collection of information, various databases were reviewed, such as publications by Redalyc, Dialnet, Scielo, among others. An analysis of seventeen articles published during the period reviewed was performed. As a result of the research, it can be concluded that although the issuance of the standard represents an important advance, the Certification of compliance should be promoted, since there is no official information that accounts for the achievement of indicators. especially in the consolidation of improvements for the benefit of the well-being of workers with an appropriate treatment of psychosocial risk factors and labor productivity.